The problem
You've won the client. Now comes the part nobody quoted for properly. Passwords in a spreadsheet, a firewall nobody's logged into since 2019, licences on three different tenants and an outgoing provider who's in no hurry to help. Takeovers drag on for weeks, your best engineer disappears into it, the onboarding hours never hit an invoice, and the client's first impression of you is a slow one.
How we build it
- Runs the discovery. Scans the network, cloud tenants and devices and builds the full picture on day one.
- Documents everything. Users, devices, licences, sites, vendors and credentials, straight into your documentation platform.
- Chases the outgoing provider. Polite, persistent requests for every login, contract and handover note.
- Rolls out your stack. RMM, security, backup and monitoring deployed to every device.
- Flags the risks. Missing MFA, no backups, end of life kit, ready for your first conversation with the client.
- Tracks the project. Every task, owner and date in one place, with the client kept in the loop.
And if you'd like it:
- Builds the first-90-days roadmap from what discovery found, ready to sell.
Your team stays in charge
Your engineers sign off every change to the client's environment. Nothing is touched until the plan is approved.
What the future looks like
New clients feel the difference in week one. Your engineers stay on billable work. Every takeover runs the same way, and the risk report is your first upsell, already written.