Before you fill that seat, see what 30 days of tickets say.

For A$99, Cobotic reviews a month of your tickets and sends a Cover Quote: the six-month cost of covering the role with Cobotic against hiring for it, in 3 business days.

Get my Cover Quote A$99 ex GST
A quiet service desk with an empty teal chair beside a technician packing up.

Level 1 Cover is for MSPs with an open Level 1, coordinator or admin role. Cobotic covers the role, automates the work and hands it back at six months. The Cover Quote shows you what that looks like on your own tickets, and what it costs.

What you get

  • 30 days of your tickets reviewed: what comes in, how much of it repeats, and which of it AI carries from day one.
  • The role as it would run with Cobotic covering it: what AI runs and what a person still does.
  • The six-month cost of Level 1 Cover, line by line, next to the cost of hiring and keeping a Level 1 in the seat.
  • Delivered as a written Cover Quote in 3 business days, ready to put in front of your ops lead or your accountant.

How it works

  1. Day 1: access

    Give us read access to your PSA, or export the last 30 days of tickets. A 20 minute call covers the role you are hiring for.

  2. Day 2: review

    We go through every ticket: volumes, categories, repeat work, and what AI handles without a tech.

  3. Day 3: your Cover Quote

    The role as it would run, and the six-month cost against hiring, in writing.

A$99ex GST

One entry offer per MSP.

Get my Cover Quote

What happens next

If the numbers stack up, Cobotic covers the role. We work the tickets from day one and automate the repeat work as we go. At six months we hand the seat back with the automation running inside your PSA, built in your systems under your accounts. Priced as salary plus 12% super: A$4,667 to A$7,467 a month, with a 30-day walk-away. Your A$99 comes off the first month.

A 20 person Perth MSP saved around $200,000 by moving its routine Level 1 work to AI workflows inside its PSA.Read the case study

Questions

Is this a recruitment service?

No. Cobotic covers the role itself, works the tickets and automates the repeat work as we go. At six months you get the seat back with the automation in place.

What do you need from us?

Read access to your PSA, or a 30 day export of the tickets, and 20 minutes on a call about the role you are hiring for.

What does the six-month cost include?

Level 1 Cover, month by month, next to what you would spend to hire, onboard and keep a Level 1 or coordinator for the same six months: salary, super, recruitment and the ramp-up weeks before a new hire is at full speed.

What is the 30-day walk-away?

If Cobotic covers the role and it is not working for you in the first 30 days, you walk away, and that is the end of it.

What happens to the seat at six months?

We hand it back. The automation keeps running in your PSA, under your accounts, with the repeat work handled. Your desk keeps the automation and decides how the seat runs from there.

Get your Cover Quote

Tell us the role you are hiring for and which PSA you run. We'll reply within one business day.

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Also A$99 ex GST: a First Workflow for your own desk, or a Client AI Roadmap for one of your clients.