The problem
Scheduling eats hours. Find a time that suits the client, check which tech is free and close by, book it, confirm it, then do it all again when someone cancels. And it all falls apart the day the person who usually does it is away.
How we build it
- Books the right tech. By skill, location, availability and who knows the client.
- Finds a time that works. Offers the client three times and books the one they pick. No phone tag.
- Plans the day. Groups nearby visits so techs bill hours instead of sitting in traffic.
- Confirms and reminds. Clients and techs both get the details, the day before and the morning of.
- Reshuffles when plans change. Cancellations, sick days and emergencies rebooked automatically.
- Books your meetings too. Reviews, catch-ups and sales calls lined up without the email ping-pong.
And if you'd like it:
- Prepares the tech for the visit with the ticket history, site notes and parts needed.
- Sends the summary afterwards so the client knows exactly what was done.
Your team stays in charge
Your best clients always get their regular tech. You set the rest.
What the future looks like
Every tech's day is full, billable and in the same suburb. Clients get a time that suits them, first time. Nobody spends their morning on the phone playing calendar Tetris.